Responsible Gambling
At 123rf, betting is entertainment — and we take that seriously. This page covers everything you need to know about staying in control, recognizing warning signs, and using the tools we've made available to keep your experience healthy.
Our tools
Each tool was built to give you real control over your experience on the platform — no red tape, no judgment.
Set a daily, weekly, or monthly cap on deposits to your 123rf account. Once configured, the limit takes effect immediately. Lowering it applies instantly. Raising it has a 24-hour waiting period — a deliberate buffer so the decision can be made with a clear head.
Want to take a break without closing your account? 123rf offers a temporary block of 24 hours, 7 days, or 30 days. During the chosen period, your account is inaccessible for betting, deposits, and casino games. Activate it through support with a single message.
If you decide you need a permanent break, self-exclusion will close your account and block new registrations for the same CPF for a minimum of 6 months. It's a serious decision — and 123rf respects it fully, with no attempts to reverse it during that period.
Beyond deposit limits, you can set a maximum amount per individual bet — whether on football, e-sports, Live Casino, or any other category available on 123rf. A granular control that helps keep your entertainment within budget.
View your complete betting, deposit, and withdrawal history directly on the platform. Full transparency on how much you've deposited, wagered, and withdrawn over any given period — a simple tool that helps you stay aware of your gambling behavior.
Our support team is available 24 hours a day, 7 days a week, to help with any responsible gambling request. Whether you need to set a limit or start a self-exclusion, the service is discreet, respectful, and in English.
Sports Betting and online casino are legitimate forms of entertainment for millions of Brazilians. Watching the Brasileirão with a bet on the line makes the experience more engaging. Following a UFC card with a wager on your favorite fighter's finish method makes the night more exciting. Playing in a Live Casino with a Portuguese-speaking dealer is a form of entertainment many people genuinely enjoy. 123rf exists to deliver these experiences with quality, safety, and transparency.
But 123rf also knows that, for some users, what starts as fun can become a problem. That's not a weakness — it's a reality recognized by health organizations in Brazil and around the world. Problem gambling is a behavior that can be treated, and catching it early makes all the difference. That's why we invest in real control tools, honest communication about the risks, and accessible support for anyone who needs it.
Our position is clear: we'd rather have a user who bets less and enjoys it more than someone who wagers beyond their means and walks away frustrated. That principle drives every decision we make around 123rf's responsible gambling tools — from deposit limits to the permanent self-exclusion process.
Betting in a healthy way means treating it for what it is: a form of entertainment with an associated cost, like going to the movies or subscribing to a streaming service. Some traits of healthy betting behavior:
Decides how much you're willing to spend as entertainment — and stays within that amount regardless of previous betting results.
Money spent on 123rf does not come at the expense of rent, food, bills, or any other essential expense for you and your family.
If you decide to stop betting for a period, you can do so without difficulty and without feeling anxious or compelled to return quickly.
You have other leisure activities beyond betting and don't feel the need to be constantly connected to the platform to feel good.
Losing is part of betting. If you can accept a loss without feeling the urge to "recover" it immediately with more deposits, that's a healthy sign.
Recognizing the signs that gambling has stopped being entertainment is the first step toward seeking help. 123rf lists below the most common behaviors that indicate something has changed:
The so-called "chasing losses" pattern — depositing more than planned in an attempt to recover what you lost — is one of the clearest signs of problematic betting behavior.
Hiding how much you've bet, concealing losses, or lying about the time you spend on the platform are signs that betting is taking up more space in your life than it should.
Delaying bills, borrowing money, or dipping into funds meant for essentials — like rent, food, or transportation — to deposit at 123rf is a serious warning sign that needs to be addressed right away.
If staying away from the platform for a few days brings on discomfort, anxiety, irritability, or recurring thoughts about betting, that deserves specialized attention.
When betting starts to affect other important areas of your life — whether through time spent or financial impact — it's time to seek support.
All of 123rf's responsible gambling tools can be activated through platform support — no red tape, no explanations required, no judgment. Simply reach out via live chat (available 24 hours), by email at suporte@123rf.asia, or through WhatsApp for registered users. Here's how each tool works:
Deposit limit: let support know the period (daily, weekly, or monthly) and the maximum amount you want to set. The limit takes effect immediately upon confirmation. Any deposit attempt that exceeds your configured limit will be automatically blocked by the platform. Reducing your limit takes effect right away. Increasing it has a 24-hour waiting period — time to reflect on whether the increase is truly necessary.
Temporary break: choose the block period — 24 hours, 7 days, or 30 days — and request it through support. During the break, you won't be able to log in, deposit, bet, or access Live Casino games on 123rf. The block is automatic and cannot be reversed before the period ends, for any reason. Your balance is preserved and available for withdrawal after the period is over.
Permanent self-exclusion: this is the most definitive option. When you request permanent self-exclusion, your account is closed and any new registrations linked to the same CPF are blocked for a minimum of 6 months. After that minimum period, reactivation requires a formal request and is subject to review by 123rf's compliance team. No marketing communications are sent during the self-exclusion period.
Bet limit per round: sets a maximum amount per individual bet — applicable to Sports Betting on football (Brasileirão, Copa do Brasil, Libertadores), volleyball, MMA/UFC, e-sports, and basketball, as well as Live Casino games and slots. Set it up through support by providing the amount and the bet type. A good strategy is to combine the deposit limit with the bet limit for complete control over your spending on the platform.
123rf's services are intended exclusively for users aged 18 and over. We apply age verification at registration and, when required, during the identity verification (KYC) process using official documents.
If you have children or teenagers at home who share the same computer or phone as you, we recommend the following protective measures:
If you suspect a minor is using the platform, contact 123rf support immediately. The situation will be handled as a top priority by the compliance team.
If you want to set a limit, take a break, or close your account, 123rf support is available 24 hours a day, 7 days a week.
Suporte@123rf.asia
Want to stop right now? Reach out via live chat and request self-exclusion. Our team processes the request in minutes, no unnecessary questions asked.
Access your full deposit, betting, and withdrawal history on the platform. Review your numbers regularly — it's the simplest way to stay in control.
Betting is not a reliable way to make money. Results are unpredictable by nature. Only bet amounts you are comfortable losing as entertainment.
View Terms & ConditionsSelf-Assessment
Answer the questions below honestly. There are no right or wrong answers — the goal is to help you reflect.
1. In the last 30 days, did you bet more than you originally planned?
2. Have you ever tried to recover losses by making new deposits right away?
3. Has betting ever affected your financial situation, relationships, or work?
4. Can you go days without betting without feeling anxious or uncomfortable?
Step by step
All tools are activated through support — no complicated forms, no long waits.
Access the live chat on the 123rf platform or send an email to suporte@123rf.asia. Support is available 24 hours a day, every day.
Let us know which tool you'd like to activate: deposit limit, betting limit, a temporary break of 24 hours, 7 or 30 days, or permanent self-exclusion.
123rf's support team processes your request instantly. You'll receive an email confirmation with the details of the activated tool and the applicable timeframe.
Tools take effect immediately after confirmation. No attempts to reverse them early are accepted — that's what makes the control real.
Frequently asked questions
Read the full terms of use for the 123rf platform, covering betting, payments, bonuses, and user conduct.
View Terms & ConditionsLearn how 123rf collects, uses, and protects your personal data in compliance with the LGPD.
View Privacy PolicyGet answers about sign-up, Pix deposits, withdrawals, bonuses, and all of 123rf's features.
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